Privacy Policy
Effective Date: September 5, 2026
Emberhouse Media Group, LLC (“Emberhouse,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information may be collected when you visit emberhousemediagroup.com, how we use that information, and the choices available to you.
Information We Collect
We may collect information in the following ways:
Information You Provide
When you contact us, submit a project inquiry, complete a form, or otherwise communicate with us, you may provide information such as:
Your name
Email address
Phone number
Company or organization
Project details
Budget, timeline, or production requirements
Any other information you choose to provide
We use this information primarily to respond to inquiries, communicate with potential or existing clients, prepare proposals, and provide our services.
Website and Analytics Information
Our website is hosted by Squarespace.
When you visit the site, Squarespace and related technologies may automatically collect information about your browser, network, device, and interaction with the website. This may include:
IP address
Browser and device information
Pages visited
Referring pages or websites
Clicks and interactions
Approximate location derived from technical information
Dates and times of visits
Traffic and usage information
We use this information to understand how visitors use our website, improve its performance, and evaluate the effectiveness of our content and marketing.
Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies may be used for analytics and performance purposes.
Depending on your location and our website settings, you may be presented with a cookie consent banner that allows you to accept or decline certain non-essential cookies.
You can also control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
Third-Party Services and Embedded Content
Our website may contain content or features provided by third parties, such as embedded videos, maps, social media content, analytics tools, or other integrations.
Examples may include services such as:
Squarespace
Vimeo or other video-hosting providers
Google services
Social media platforms
Other website or marketing service providers
When you interact with embedded or third-party content, those providers may receive technical information about your device or visit and may use cookies or similar technologies according to their own privacy policies.
We do not control the privacy practices of third-party services.
How We Use Information
We may use information collected through the website to:
Respond to project inquiries
Communicate with clients and prospective clients
Prepare estimates, proposals, and production plans
Provide and improve our services
Operate and maintain our website
Analyze website traffic and performance
Protect the security and integrity of our website and business
Comply with applicable legal obligations
We do not use website visitor information to make automated decisions concerning employment, lending, housing, insurance, healthcare, or similar matters.
How We Share Information
We may share information with service providers that help us operate our business or website, including website hosting, analytics, email, cloud storage, communications, and production-management providers.
These providers may process information on our behalf as necessary to perform their services.
We may also disclose information when reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful requests from government authorities
Protect our rights, property, clients, or users
Investigate fraud, security issues, or misuse of our website
We do not sell personal information for monetary compensation.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business and project records, complying with legal or accounting requirements, resolving disputes, and enforcing agreements.
The length of time information is retained may vary depending on the type of information and its purpose.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Object to or restrict certain uses of personal information
To make a privacy-related request, contact Emberhouse Media Group through the contact form available on our website.
We may need to verify your identity before completing certain requests.
Children’s Privacy
Our website and services are intended for businesses, organizations, and adults seeking professional production services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.
External Links
Our website may contain links to websites operated by third parties.
We are not responsible for the content, security, or privacy practices of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When changes are made, the updated version will be posted on this page and the effective date will be revised.
Contact Us
If you have questions about this Privacy Policy or how Emberhouse Media Group handles personal information, please contact us through our website:
Emberhouse Media Group, LLC
Houston, Texas & Lafayette, Louisiana
emberhousemediagroup.com